Helplines
Talk to mental health and addictions professionals
1737 – a new, free 24/7 four digit phone and text number that makes it easier for people to connect with mental health and addictions professional. Need to talk? 1737 is free to call or text from any landline or mobile phone, 24 hours a day 7 days a week.
Depression Helpline
Depression Helpline: Freephone 0800 111 757.
Healthline
Healthline: 0800 611 116 (Available 24 hours, 7 days a week and free to callers throughout New Zealand, including from a mobile phone).
Samaritans
0800 726 666 (for callers from the Lower North Island, Christchurch and West Coast) or 04 473 9739 (for callers from all other regions).
Website: http://samaritans.org.nz/
Youthline
Free text 234 or phone 0800 376 633
Website: http://www.youthline.co.nz/
Kidsline
0800 54 37 54 (0800 KIDSLINE) – for young people up to 18 years of age. Open 24/7.
Website: http://www.kidsline.org.nz/
Whats Up?
0800 942 8787 (for 5-18 year olds; 1 pm to 11 pm).
Website: http://www.whatsup.co.nz/
Suicide Crisis Helpline
0508 828 865 (0508 TAUTOKO)
Website: http://www.lifeline.org.nz/Suicide-Intervention_2022.aspx
OUTLine NZ
0800 688 5463 (0800 OUTLINE) – provides confidential support for sexuality or gender identity issues.
Website: http://www.outline.org.nz/
Parent Help
0800 568 856 – Free Parenting Helpline
Website: http://www.parenthelp.org.nz/
Help for parents with all parenting challenges
From those everyday situations to the most serious issue of child abuse.
Family Services 211 Helpline
0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area.
Website: http://www.parenthelp.org.nz/
Suicide Prevention Information, Community Support and Training
Ministry of Health - Suicide Prevention
Website: http://www.moh.govt.nz/suicideprevention
Information & Resources:
After a suicide information page
Suicide Facts
http://www.health.govt.nz/publication/suicide-facts-2014-data
New Zealand Suicide Prevention Action Plan
http://www.health.govt.nz/publication/new-zealand-suicide-prevention-action-plan-2013-2016
LifeKeepers
New Zealand’s first home-grown national suicide prevention training programme for all people living in New Zealand. Like first aid training, LifeKeepers training gives people the skills to recognise and support those at risk of suicide.
Website: https://www.lifekeepers.nz/
Clinical Advisory Services Aotearoa
Clinical Advisory Services Aotearoa (CASA) is a nation-wide mental health consultancy with particular expertise in suicide prevention and postvention. CASA founded QPR New Zealand in 2008 since purchased by Walker Psychology and Consulting, Ltd.
Website: http://www.casa.org.nz/
Community Postvention Response Service
Sometimes it can be very difficult for communities to know whether suicide contagion is occurring, or whether the community should be concerned about the potential for this to occur. CASA’s Community Postvention Response Service offers a service whereby anyone can make contact and simply discuss what is happening in their community and what they are concerned about. CPRS will collect information and work with the caller to decide what steps, if any, may be needed. Service can be offered by telephone or through face to face meetings in the community. This free service is available throughout New Zealand.
Website: https://casa.org.nz/images/CPRS-Information-Sheet.pdf
Mental Health Foundation of NZ
Providing services that cover all aspects of mental health and wellbeing, the Mental Health Foundation offers a wide range of resources including online resources regarding all aspects of suicide prevention.
Website: http://www.mentalhealth.org.nz/
Mental Health Foundation – Support Groups Listing
https://www.mentalhealth.org.nz/get-help/in-crisis/support-groups/
Coping with suicidal thoughts – Suicide Prevention Fact Sheet – Mental Health Foundation
SPINZ
Coping after suicide information sheet: Coping after a suicide attempt. Good practical information on how to support a person when they come home having made a suicide attempt:
http://www.spinz.org.nz/resourcefinder/listings/resource/192/coping-after-a-suicide-attempt/
Information leaflet: Myths about suicide http://www.spinz.org.nz/resourcefinder/index.php?c=listings&m=results&type=34&audience=2#resource-121
Mental Health –
Support and Information
Like Minds, Like Mine
Like Minds, Like Mine is a national, publicly funded programme aimed at reducing the stigma and discrimination associated with mental illness. This website provides information and resources on the programme, looks at who is involved and shows how you can contribute to creating a nation that truly values and includes people with mental illness.
Website: http://www.likeminds.org.nz/about/
Big White Wall
A clinically supported, professionally facilitated, self-managed, peer support community of people who are experiencing common mental health problems who are supported to self-manage their own mental health. Members are able to engage anonymously one on one, in groups or the wider membership, express themselves creatively, gain knowledge and self-awareness through available information resources.
Website: https://www.bigwhitewall.com
Anxiety
Anxiety New Zealand Trust
The Phobic Trust (now The Anxiety New Zealand Trust)
This 24 hour voluntary phone line offers support for anyone experiencing anxiety, panic attacks or phobias or if they are affecting one of your loved ones.
Phone: 0800 269 4389 or 09 846 9776
Website: http://www.anxiety.org.nz/
Anxiety Support Groups
Social Anxiety Support group (St Lukes): Every other Saturday, 3–4.30pm.
Family/Friends Group: Every Friday. Free education and support for family and friends (who support others with anxiety).
Bookings essential. For more information on the dates of the groups, please contact by email or
Phone: 09 846 9776 or ANXIETY helpline (0800 269 4389)
Email: clinic@anxiety.org.nz
Alcohol and Drugs – Addictions Information and Support
PotHelp
Altered High
Buzzed
Drug Foundation – Drug information
Alcohol and Drug Helpline
AlcoholNZ
WellTrust
Gambling
Gambling Helpline
You can talk to our telephone counsellors for free any time on 0800 654 655, night
or day, or you can text us on 8006.
Depression
The Journal with JK
Online self-help to get through depression Including an interactive journal with support, self-tests and links to helplines.
Website: www.depression.org.nz
Beating the Blues
Online self-test
Depression Information
Information from the Health Navigator resource site.
Website: http://www.healthnavigator.org.nz/health-topics/depression/
Youth
Skylight
Helping children and young people deal with change, loss and grief, and information and support after suicide or attempted suicide. Skylight facilitates access to expert information, education, professional services and support. We also educate, train and support professionals, agencies and individuals who assist those dealing with trauma, loss, and grief.
Website: http://www.skylight.org.nz/
SPARX
A unique award-winning computer program that helps young people learn skills to deal with feeling down, depressed or stressed. This online self-help tool teaches young people the key skills needed to help combat depression and anxiety.
Website: https://www.sparx.org.nz/
Werry Centre for Child and Adolescent Mental Health
Werry Workforce Whāraurau, is the national centre for infant, child and adolescent mental health and addition workforce development.
Website: http://www.werryworkforce.org/
Common Ground
A central hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who’s struggling.
Website: http://www.commonground.org.nz/
The Lowdown
The Lowdown is an interactive website that includes information and advice on dealing with depression for young people.
Website: http://www.thelowdown.co.nz/
Rainbow Youth
RainbowYOUTH is a charitable organisation providing support, information, advocacy, and education for queer and trans* young people (aged between 13 and 28), their friends and whānau, and those who work with queer and trans* youth.
Website: http://www.rainbowyouth.org.nz/
Parent Help
0800 568 856 – Free Parenting Helpline
Help for parents with all parenting challenges from those everyday situations to the most serious issue of child abuse.
Website: http://www.parenthelp.org.nz/
Kidsline
0800 54 37 54 (0800 KIDSLINE) – for young people up to 18 years of age.
Open 24/7.
Website: http://www.kidsline.org.nz/
Whats Up?
Family Services 211 Helpline
Youthline
Free text 234 or phone 0800 376 633
Youthline provides free phone, text, and email counselling support. Its website has great information for youth dealing with challenging situations including information on drug use.
Website: http://www.youthline.co.nz/
Bereavement
After a suicide
A website that offers practical information and guidance if someone you love or care about has died by suicide.
Website: http://afterasuicide.nz/
After a suicide booklet: After a suicide. Practical information for people bereaved by suicide. A 28 page booklet prepared by NZ Guidelines Group and Skylight for Ministry of Youth Development: http://www.moh.govt.nz/moh.nsf/0/89304B229905B4C3CC25711A007FE1BD/$File/after-a-suicide.pdf
Skylight
Helping children and young people deal with change, loss and grief, and information and support after suicide or attempted suicide.
Website: http://www.skylight.org.nz/
Grief Centre
The Grief Centre offers a variety of services to assist those who are grieving. They include counselling, support groups, brochures, books and articles. The Centre also offers training and professional supervision to those who are working with individuals and families who are suffering from grief and loss.
Website: http://www.griefcentre.org.nz/
New Zealand Support Groups for those bereaved by suicide
Auckland/Birkenhead/Waiheke Island
Piripoho / Consolation Support Group
Judy Davies or Lisa Smith: phone: 372 0022
Tina Sailer; Phone: 09 372 9061
Puhi Reweti; Phone: 021 02300622
Tokoroa
Phone: 07 883 3976
facs@xtra.co.nz
Taumarunui
Compassionate Friends
Ron & Marie Summer
Phone: (07) 895 4879
Tauranga
Bereaved by Suicide Support
Phone: 07 578 4480
support@griefsupport.org.nz
www.griefsupport.org.nz
Taranaki
Touched by Suicide Support Group
Supporting Families
Phone: 06 7579300
Like Minds
Hawera Support Group – South Taranaki Victim Support
Phone: 06 278 0274
Phone: 06 7590966
Manawatu/Horowhenua
Bereaved by Suicide Support Group
ACROSS: Te Kotahitanga o te Wairua
www.across.org.nz
enquiries@across.org.nz
rallan@across.org.nz
Rose Allan; Phone: 06 356 7486
Wainuiomata
Grief Support Network
The WGSN is a link and resource service only, and can advise of local professional support services.
Phone: 04 564 1338
Marlborough
Bereaved by Suicide Support Group
Alana Wilson; Phone: 03 572 7445
Canterbury
Waimakariri Bereaved by Suicide Group
Michael Wise; Phone: 03 745 9118 or 027 340 8325
Dunedin
The Life Matters Suicide Bereavement Group:
Meeting first Tuesday each month (except in January) at 5.30pm.
Corinda Taylor
Phone: 021 293 0094
lifemattersotago@gmail.com
Victim Support
Provides emotional and practical support, information, referral to other support services and advocacy for the rights of those who are bereaved by the death of someone they know and care about by suicide. This support helps individuals and families find strength, hope and safety in the face of grief and trauma.
Website: http://www.victimsupport.org.nz/get-help/after-a-suicide/postvention-service/
Solace Support Auckland
A peer support group for people bereaved by suicide.
Phone: Mark Wilson: 09 360 6410 or Robyn Duffy 09 425 6750
Email: solacesupport@paradise.net.nz
WAVES - Bereaved by suicide in Auckland
This practical, supportive educational group for 6-8 people is facilitated by professional counsellors and educators and runs over 8 weeks. Attendees are able to share thoughts and feelings about what’s happened, discuss the nature of suicide and gain information and ideas about how to care for themselves and others, including children, after a suicide. The group is open to people 17 yrs + bereaved by suicide. Registration and attendance at a pre-group meeting is essential before attending this group.
Cost: Koha/Donation
Phone: John Snape at Equip 09 477 0653 or 027 249 3635
Email: john.snape@equip.net.nz
Health Navigator
The Health Navigator NZ website helps you find reliable and trustworthy health information and self-help resources.
Website: http://www.healthnavigator.org.nz/
LGBTQI
OUTLine NZ
0800 688 5463 (0800 OUTLINE) – provides confidential support for sexuality or gender identity issues.
Website: http://www.outline.org.nz/
Rainbow Youth
RainbowYOUTH is a charitable organisation providing support, information, advocacy, and education for queer and trans* young people (aged between 13 and 28), their friends and whānau, and those who work with queer and trans* youth.
Website: http://www.rainbowyouth.org.nz/
I'm Local
The I’m Local project aims to help queer & gender diverse youth all over Aotearoa to feel valued, recognised and supported in their local communities. It includes a region-by-region map of all the queer and gender diverse support groups for young people across the country.
Website: http://www.imlocal.co.nz/
Families like mine
Families like mine is a multimedia guide developed by Australian organisation Beyond Blue that offers practical advice to families of young gender-diverse people, same-sex attracted and bisexual people, and those who are questioning their sexuality or gender identity.
Holding Our Own (support group)
Supporting parents and whānau through the difficulties that often arise in the “coming out” process. Navigating these difficulties together by creating awareness, acceptance, validation, support, safe homes, and developing stronger family bonds resulting in better supported and better equipped parents.
Website: https://holdingourownhoo.wordpress.com/holding-our-own-hoo/hoos-mission/
The Village Collective - Rainbow Collective
The Village Collective aims to support Pasefika communities with sexual and reproductive health needs, and supports young Pasefika people to make great decisions for themselves through mentoring and education programmes.
Website: http://villagecollective.org.nz/what-we-do/rainbow-collective/
Takatāpui: Part of the Whānau
A print and video resource for takatāpui (Māori who are whakawāhine, tangata ira tāne, lesbian, gay, bisexual, transgender, intersex and queer), their whānau and communities, sharing stories and information about identity, wellbeing and suicide prevention.
Website: http://shop.mentalhealth.org.nz/product/789-takatapui-part-of-the-whanau
Cultural Services and Programmes
Waka hourua | Māori and Pasifika suicide prevention
Te Rau Matatini and La Va have partnered as Waka Hourua to deliver the National Suicide Prevention Programme for Māori and Pasifika communities. Since its establishment in 2014, Waka Hourua have funded a wide range of Māori and Pasifika community-based initiatives and research projects
Website: http://wakahourua.co.nz/
Le Va
Support for Pasifika families and communities to unleash their full potential and have the best possible health and wellbeing outcomes. Includes a wide range of programmes and information on suicide prevention.
Website: https://www.leva.co.nz/
Te Rau Matatini
Aunty Dee
Tips for young Pasifika people in New Zealand to nurture and celebrate their cultural identity.
Website: http://www.auntydee.co.nz/tips-and-help/celebrate-culture
Bo Ai She: Asian Family Services (Mental Health Peer Support Service)
A cultural support and recovery for Chinese mental health consumers and their families. Workshops and activities for group members – held fortnightly on Fridays from 1–3pm.
Phone: 0800 862 342 ext. 9045 or 09 212 6823
Email: michelle.huang@asainfamilyservices.nz
Website: https://www.asianfamilyservices.nz/
The Village Collective - Rainbow Collective
The Village Collective aims to support Pasefika communities with sexual and reproductive health needs, and supports young Pasefika people to make great decisions for themselves through mentoring and education programmes.
Website: http://villagecollective.org.nz/what-we-do/rainbow-collective/
Takatāpui: Part of the Whānau
A print and video resource for takatāpui (Māori who are whakawāhine, tangata ira tāne, lesbian, gay, bisexual, transgender, intersex and queer), their whānau and communities, sharing stories and information about identity
Website: http://shop.mentalhealth.org.nz/product/789-takatapui-part-of-the-whanau
Vagus Line
0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm). Promotes family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence.
Specialist Helplines
Alcohol and Druag Helpline
Seniorline
Warmlines for consumers of mental health services
03 379 8415 / 0800 899 276 (1pm to midnight, seven nights).
Website: http://www.warmline.org.nz/
Canterbury and West Coast – 03 379 8415 / 0800 899 276 (1pm to midnight, seven nights)
Wellington 0800 200 207 (7pm–1am, Tuesday to Sunday)
Auckland Central 0508 927 654 or 0508 WARMLINE (8pm to midnight, seven nights)
Quit Line
Women's Refuge Crisisline
0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
Website: https://www.womensrefuge.org.nz/
Shakti Crisis Line
0800 742 584 (for migrant or refugee women living with family violence
Website: http://shakti-international.org/shakti-nz/